What our Customers say...
"You all were perfect and did a great job!"
"The crew was more than professional and empathetic . They contained the situation and kept the damage minimal which I was happy about."
"The company was very professional and responded right away to an emergency call. All crew members were professional, kind, and understanding of my situation. All crew members worked very hard. Everyone was very considerate and took good care of my personal belongings."
"Very professional. The office staff was also easy to work with."
"Everything was handled very professionally and we felt at ease and comfortable with the crew. They even took the time to make us feel better during a very stressful time putting us in a comfort zone."
"SERVPRO of Monterey is my go-to for all of my remediation and industrial cleaning needs. They respond very quickly and their team is a joy to work with. I highly recommend SERVPRO of Monterey."
"I was so surprised how quick the response was to my emergency situation! The level of professionalism of the crew was fantastic and the follow through from the manager and crew was great."
"The crew was very friendly and professional. They answered all of my questions well. If you're looking for good service, this is it! The boss, Steve was such a nice guy!"
"A very professional crew. They took care of our problem quickly."
"The equipment used was new and I was very impressed by the professionalism of the crew."
"Everyone did a good job. When I asked questions the technicians answered them thoroughly. They were also presentable and kind."
I wanted to take a moment to inform you that my working with Steve from SERVPRO has been the epitome of Professionalism and expertise in water damage recovery. They are a real pleasure to work with. Easily accessible, available on short notice, and their work is consistent and thorough. I have come to rely on Steve and the SERVPRO office for all recovery at this site.
The crew and office staff were wonderful, I'm so grateful for their assistance.
Thank you for your timely and excellent work!
"We are thrilled with SERVPRO of Monterey Peninsula. They are the best restoration company we have ever worked with. We use them for all of our fire, water and mold damage. USE THEM!!"
"We had a small tree branch fall on to our house. The friendly staff responded to us within the hour. They acted quickly to help save our items from being damaged any further by the heavy rains."
"Our entire house was affected by a flood. The entire house had to be packed up and moved to storage. SERVPRO of Monterey Peninsula treated me like I was their only client at the time. They showed up every day. They had me back in my house in no time. Thank you to the entire team!"
"SERVPRO of Monterey Peninsula found mold behind my furniture. Jesus helped guide me through the process of removing the mold from the walls and the furniture. They have a knowledgeable staff."
Excellent service throughout
I was very impressed by the professionalism of Steve and all the crew.
We were extremely satisfied with every aspect of the job. Many Thanks
Great service and follow up
Really, they were so wonderful to work with. Even with the little things, they were gracious and patient with me. They were always willing to explain things until I completely understood how the work needed to be done and progress made. I recommend them without reservation.!!
Sandi has gone above and beyond; we are incredibly grateful to her and the SERVPRO team
Exceptional Service from Steve and Sandi
I appreciate you coming out Thanksgiving night! My husband was in a panic and you were wonderful.
I would definitely recommend this service to anyone that has has a disaster happen in their home! Thank you
I'm very satisfied with SERVPRO. Tony, Jason, and Steve were very professional and courteous. I would definitely recommend SERVPRO to friends and family.
Toni is exceptionally courteous when entering home or any other space in the home. Making sure its okay to do so and so that no one will be surprised or disrupted
Excellent communication ! Steve made me feel incredibly comfortable with the job you all were doing. I'm extremely satisfied with your company and the quality of service you've provided. Thank you
The girls were wonderful! Very prompt, worked continuously, very cheerful and respectful of delicate items... Did a great job!
Keep doing what your doing!
SERVPRO team was very professional, very competent, very courteous and went above the call of duty for all of our requests be they little or big! Steve and Ben were absolutely the most competent they were very quick efficient and attended to all aspects of the job from packing all of our furniture to cataloging it to being able to find different items that we needed. Their service was exemplary! Especially since it rained in the middle of their job and they had to return to help us through